Why Memphis families and businesses choose The Way Agency
Memphis is Tennessee's second-largest city and the seat of Shelby County, sitting on the Mississippi River at the corner where Tennessee, Arkansas, and Mississippi meet. The metro is defined by the New Madrid Seismic Zone, a river-logistics economy anchored by FedEx's Memphis World Hub, and historic neighborhoods like Midtown and Cooper-Young alongside fast-growing suburbs in east Shelby County.
Homeowners insurance in Memphis
Memphis homeowners face the most significant earthquake exposure in the region due to the New Madrid Seismic Zone, so earthquake coverage, which is written as an endorsement or separate policy, deserves a specific conversation for any Shelby County property. Housing ranges from historic homes in Midtown, Central Gardens, and Cooper-Young to mid-century neighborhoods in East Memphis and newer construction in Cordova, Collierville, and Germantown. Wind, hail, and tornado exposure are also routine underwriting considerations.
Auto insurance in Memphis
Memphis drivers navigate I-40, I-55, I-240, and I-269, plus heavy commercial truck traffic tied to the river and FedEx hub operations. Tennessee is an at-fault state with a minimum liability requirement of 25/50/25, and we routinely recommend higher limits along with uninsured and underinsured motorist coverage given the volume of interstate and commercial truck traffic in Shelby County.
Commercial insurance for Memphis businesses
Shelby County's economy is anchored by logistics, healthcare, manufacturing, and professional services, with major employers including FedEx, International Paper, AutoZone, and a deep base of contractors, warehousers, and trucking operations tied to the river and interstate crossroads. We represent commercial carriers that write general liability, commercial property and auto, workers comp, commercial trucking, cargo, professional liability, and contractor bonding compliant with Tennessee licensing requirements.
Medicare and life insurance in Memphis
Memphis residents have access to care through Methodist Le Bonheur Healthcare, Baptist Memorial Health Care, Regional One Health, and affiliated specialist networks serving the Mid-South. When we help seniors compare Medicare Advantage and Medicare Supplement plans, we focus on keeping preferred doctors and specialists in-network while managing premium and out-of-pocket costs. Life insurance planning in Shelby County spans young families, logistics and healthcare professionals, and business-succession needs.
Earthquake insurance and the New Madrid Seismic Zone in Memphis
Shelby County sits in the New Madrid Seismic Zone, the most significant earthquake risk east of the Rocky Mountains. A standard homeowners policy does not cover earthquake damage, which means most Memphis properties need a separate earthquake policy or endorsement to be protected. Deductibles are typically a percentage of the dwelling limit rather than a flat dollar amount, which changes the math on smaller and larger events alike. We regularly help Memphis clients think through replacement cost, deductible structure, and whether commercial property also needs a parallel earthquake policy.
We serve Memphis and all of Shelby County with licensed Tennessee agents who understand New Madrid earthquake exposure, river-logistics commercial risk, and the carriers that handle both well. Clients get direct access to an agent who knows the Mid-South.
Insurance options in Memphis
Personal Insurance
Home, auto, umbrella, renters, flood, and specialty coverage.
View optionsCommercial Insurance
Liability, property, auto, workers comp, cyber, bonds.
View optionsLife & Health
Medicare, health, life, disability, and employee benefits.
View optionsGet an insurance quote in Memphis
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Frequently asked questions about insurance in Memphis
No. A standard homeowners policy does not cover earthquake damage. Shelby County sits in the New Madrid Seismic Zone, the most significant earthquake risk east of the Rocky Mountains. Earthquake coverage is written as a separate endorsement or standalone policy. Most Memphis properties need this coverage to be actually protected.
Earthquake deductibles are typically a percentage of the dwelling limit (often 5 to 25 percent), not a flat dollar amount. On a $300,000 home, a 10 percent deductible is $30,000 out of pocket before coverage applies. We help Memphis clients think through replacement cost, deductible structure, and whether a higher limit with a lower deductible makes financial sense.
Yes. Memphis's economy runs on logistics, FedEx hub operations, river commerce, and warehousing. Commercial trucking, cargo, motor truck cargo, commercial auto, general liability, and workers compensation are core lines for these businesses. We represent carriers that write transportation risk and understand Tennessee licensing requirements.
Tennessee requires $25,000 per person and $50,000 per accident in bodily injury liability, plus $15,000 in property damage liability. Tennessee is an at-fault state with no Personal Injury Protection requirement. These minimums are often inadequate on I-40, I-55, I-240, or I-269, where heavy commercial truck traffic raises the stakes.
A captive agent sells one carrier's policies only. An independent agency represents many carriers and shops across them, then moves you between carriers at renewal if a better fit appears. Both models work; the independent model gives more long-term flexibility without you changing agents.
No. Our mailing address is PO Box 187, Owensboro, KY 42302. We do not operate a public Memphis storefront. We serve Shelby County clients by phone, video, email, text, or in person at the client's location across the Mid-South. A licensed Tennessee agent handles every Memphis account.
We aim to respond the same business day, Monday through Friday, 9:00 AM to 5:00 PM. We typically start with a brief phone call, but we will text or email if that is what you prefer. Commercial trucking and earthquake-line quotes take longer because carriers underwrite specialty risk thoroughly.
How it works
1. Tell us what you need. Request a quote online or call (502) 413-5335. We just need basic info to get started.
2. We find the right carriers. We compare options across top-rated carriers to find the best coverage and price for your situation in Memphis.
3. You choose with confidence. We present clear recommendations and help you understand exactly what you're buying. No pressure, no jargon.
We aim to respond same-day during business hours (Mon–Fri, 9:00 AM – 5:00 PM).